California Nursing Home Administrator License Practice Exam

How should a facility handle a menu situation where the advertised vegetable is unavailable?

1. Make a note on the menu indicating the substitution

2. Skip vegetables as residents prefer other options

3. Substitute additional desserts instead

4. Inform residents verbally without any documentation

The correct answer is: Make a note on the menu indicating the substitution

The most appropriate way to handle a situation where the advertised vegetable is unavailable is to make a note on the menu indicating the substitution. This approach maintains transparency and ensures that residents are informed about the changes to their meals. It allows residents to make decisions based on the information provided, which aligns with the principles of respecting their rights and choices. Documenting substitutions also helps maintain consistency and accountability within the facility's food service operations. Additionally, written communication can assist in regulatory compliance, as dining services in nursing homes are subject to guidelines that ensure residents receive proper nutrition and are informed about their meal options. This practice reflects a commitment to quality care and enhances the overall dining experience for residents, who may have specific dietary needs or preferences.