California Nursing Home Administrator License Practice Exam

What should a facility do upon receiving a notice of a citation?

1. Post it publicly for transparency

2. Appeal the citation immediately

3. Ignore it to assess impact later

4. File a report with local government

The correct answer is: Post it publicly for transparency

When a facility receives a notice of a citation, posting it publicly for transparency is the appropriate course of action. This practice aligns with regulatory requirements aimed at fostering accountability and openness in nursing care facilities. Transparency helps ensure that residents, potential residents, and their families have access to important information regarding the quality of care and any issues identified by oversight bodies. Posting the citation publicly allows the facility to demonstrate its commitment to addressing concerns and improving standards. It also encourages a culture of safety and compliance, as it acknowledges the facility's commitment to rectify any identified deficiencies. This action can promote trust with clients and their families, as it showcases a willingness to be accountable. While the other options may seem relevant in some contexts, they do not prioritize the commitment to transparency and accountability that is crucial in a healthcare setting. For instance, appealing the citation without taking the necessary steps to address the issues could be seen as evading responsibility. Ignoring it could lead to further issues and non-compliance with regulations. Filing a report with the local government may not be necessary and might not directly address the immediate requirement of notifying the public.