California Nursing Home Administrator License Practice Exam

Who should be contacted when a resident exhibits a significant change?

1. The resident's attorney

2. The resident's case manager

3. The resident's family

4. The resident's guardian

The correct answer is: The resident's family

When a resident exhibits a significant change in their condition, the appropriate person to contact is the resident's family. This is crucial because the family members are often the primary caregivers and are deeply concerned about the well-being of the resident. They have the right to be informed about any changes in their loved one’s health status, treatments, or care plans, and their input may be essential in decision-making processes regarding the resident's care. Moreover, the family typically plays an important role in coordinating or facilitating care, providing emotional support, and can work collaboratively with healthcare providers to ensure that the resident receives appropriate attention and interventions. Additionally, family members may have important information about the resident's medical history or preferences that could inform necessary changes in care. While the other options may hold relevance in specific situations, contacting the family ensures that those closest to the resident are involved, which is foundational in person-centered care. The attorney, case manager, or guardian may be involved subsequently or in different contexts, but the immediate need when a significant change occurs usually warrants alerting the family first.